My research is centered on interpersonal communication in healthcare settings, with attention to both patients’ and providers’ perspectives. In the area of provider-patient communication, I have a longstanding interest in identifying strategies for productively addressing potentially sensitive health topics, such as diet, exercise, substance use, and sexual activities. More recently, I have been investigating pharmacist-patient interaction during Medication Therapy Management (MTM) service provision, with a particular interest in discussions about medication adherence. I am also interested in the interpersonal processes involved in healthcare teamwork, with recent work emphasizing the communication dynamics between pharmacists and physicians.
